Your Questions. Answered.

FAQ

Please find the answers to the most frequently asked questions. If you have additional questions - contact support@billionhosting.com

Frequently Asked Questions

Who Is Billion Hosting?

We have a team of tech experts located all around the globe. Our team is strong and we take pride in delivering top-notch services to our clients. The Billion Hosting Service is provided by the Billion Success Media team. 

What is WordPress?

WordPress is currently the most popular tool to create websites. It’s a content management system (CMS) that develops various types of websites. You can build any type of website from e-commerce, news publication, organization non-profits to a simple blog.

Domains

How long does it take to transfer a Domain?

A domain transfer can take from 5 to 7 days for a complete transfer. You'll need to unlock your domain and also get a authorization code from your domain registrar to start the process. 

Why should I transfer my domain and Hosting to Billion Hosting?

We are offering additional services that others hosting companies are not. It's better to always better to have your domain, hosting, and web services from the same company. It makes it very easy to manage, and we can monitor your website easily for issues and update it more often. 

Can I include numbers in my Domain?

Yes. You can include letters, numbers, and hyphens (-).

Is Domain Name Privacy + Protection Worth It?

We strongly recommend buying domain privacy protection. The domain you purchase is all public information. Your name, address, and phone number are easily accessible to the public online unless you have domain protection. 

How do I use the domain search engine?

Simply enter the name you choose for your website with the TLD and click search. The domain search engine will display the results of available domains. 

Can I change my domain after I register it?

Unfortunately, no. Once you purchase a domain you own it for the year. Domains are always non-refundable. This is why it is very important to check spelling before completing the process. 

Hosting

What is web hosting, and do I need it?

Every website takes up space on a physical server somewhere. Web hosting stores those files and makes your site’s content accessible to people online.

Which hosting package should I get?

The Business Hosting Package is the most popular and recommended. However, choosing the right package really depends on how many websites you're looking to build, how much space you need, and how much traffic you are anticipating. 

Web Design

Do you use other CMS platform to build website?

We currently use only WordPress and Shopify to build websites for our clients. Depending on what their needs are, they will decide what is the best fit for them. 

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